Thank you for choosing www.glassdecorballs.com.
To ensure that you have a clear understanding of our shipping policy, please read the following terms carefully.
1. Shipping Method
We offer a variety of shipping methods to meet your needs. For customers whose orders are shipped to Turkey, we mainly use the following shipping companies:
TNT Express: Provides fast and reliable international express services, usually delivered within 3 working days.
DHL: As a world-renowned express company, DHL provides efficient door-to-door services, usually delivered within 5 working days.
UPS: Provides a variety of shipping options, including international shipping, and the delivery time is generally between 10 working days
2. Shipping Cost
Shipping costs will be calculated at checkout based on the following factors:
Total order amount
Specific address of destination
Selected shipping method
The system will automatically calculate the shipping cost for you and display it before you confirm the order.
3. Shipping Time
Shipping time will vary depending on the shipping method and destination you choose. Please note that shipping services may be affected by force majeure factors such as weather and holidays, so the actual delivery time may differ from the estimated time.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email with your tracking number and a link to the appropriate shipping company. You can use this link to check the status of your package in real time.
5. Self-pickup option
If you are located in Turkey, you can choose the self-pickup service. Please contact our customer support team to confirm the pick-up location and related arrangements.
6. Questions and Support
If you encounter any problems during the shipping process or need to inquire about the status of your package, please feel free to contact us at the following contact information:
Email: solarnoble@glassdecorballs.com