FAQ

You can browse the products directly on our website, select the items you like and add them to the shopping cart. After completing your selection, go to the checkout page and complete the payment as prompted. We will process and ship your order as soon as possible.

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Shipping costs vary depending on your order total and shipping address. At checkout, the system will automatically calculate the shipping costs and display them to you before you finally confirm your order.

We provide a limited warranty on most of our products. The specific warranty period and terms vary depending on the product type. Please check the relevant warranty information at the time of purchase. If you need further information, please contact us.

If you are not satisfied with the product you received, you can request a return within 30 days of receiving the item. Please ensure that the item is unused, in its original packaging, and contact us via email to obtain a return authorization.

Yes, we ship internationally. Shipping costs and delivery times vary depending on the destination and product type. The corresponding information will be provided during checkout.

You can contact our customer service team via email: solarnoble@glassdecorballs.com. We usually respond to your inquiry within 24 hours.

We take your privacy and the security of your personal information very seriously. We follow strict security standards to protect your information, please refer to our Privacy Policy for details.

We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), debit cards and PayPal. All payment methods are processed through a secure payment gateway.

You can check the status of your order by logging into your account and visiting the Order History page. You will also receive an email with order tracking information when your order is shipped.